Frequently Asked Questions.

Answer common questions about the products, claims process, and medico-legal support

1. What Is a Membership Plan?

  • A membership plan is a subscription-based arrangement where individuals or organizations pay a recurring fee to access specific services, privileges, or benefits.

 

2. How Do I Enrol in a Membership Plan?

  • Enrolling is easy! Visit our website or contact our membership team.
  • Fill out the enrollment form, choose your desired plan, and submit the necessary details.

 

3. What Services Are Included in My Membership?

  • Service offerings vary by membership level. Common services may include:
    • Exclusive content or resources
    • Discounts on products or services
    • Access to events, webinars, or workshops

 

4. Can I Upgrade or Downgrade My Membership?

  • Yes! You can usually upgrade or downgrade your membership on renewal.
  • Contact our support team to make changes.

 

5. How Do I Access Member Benefits?

  • Once enrolled, you can reach you dedicated RM to avail benefits.

 

6. Are Membership Benefits Transferable?

  • No benefits are non-transferable.

 

7. Can I Pause My Membership?

  • No you can’t pause your membership.
  • Still you may check with our team for options.

 

8. How Do I Renew My Membership?

  • You may renew your membership by following steps mentioned by your RM or online journey.
  • Keep your payment details updated to ensure seamless renewal.

 

9. How Can I Get Help or Support?

  • Our member support team is here for you! Contact us via email, phone, or chat.
  • We’re committed to making your membership experience smooth and enjoyable.

1. Is professional indemnity insurance mandatory for doctors in India?

    • While it’s not legally mandated, having professional indemnity insurance is highly advisable for doctors. It provides financial protection against legal claims arising from medical negligence or errors. Many hospitals and institutions also require doctors to carry this insurance to ensure patient safety and risk management

2. What are the benefits of having professional indemnity insurance for doctors?

      • Financial Protection: Indemnity insurance covers legal expenses, settlement costs, and compensation in case of claims related to medical malpractice.
      • Risk Mitigation: It safeguards your professional reputation and allows you to focus on patient care without constant worry about legal repercussions.
      • Peace of Mind: Knowing that you have insurance in place gives you confidence in your practice1.

3. How is the premium for professional indemnity insurance for doctors calculated?

      • Premiums depend on factors such as your specialty, experience, location, and coverage limits. Generally, higher-risk specialties (e.g., surgeons) may have higher premiums. It’s essential to work get a tailor-made coverage to your specific needs.

4. What should doctors look for when selecting a professional indemnity insurance policy?

        • Adequate Coverage: Ensure the policy covers your practice adequately, including defense costs, settlements, and legal representation.
        • Tail Coverage: Look for “tail” or “run-off” coverage, which extends protection even after retirement or policy cancellation.
        • Claims Process: Understand how claims are handled and the responsiveness of the insurer.
        • Insurer Reputation: Choose a reputable insurance provider with experience in medical indemnity

5. Who should take a doctor’s professional indemnity policy?

    • Healthcare professionals who should seriously consider indemnity insurance for doctors include:
  • Medical graduates serving as resident doctors.
  • Active medical practitioners.
  • Specialists in specific fields.
  • Those employed in hospitals or managing their own practices.

6. What is the 1:1 coverage ratio in Indemnity policy? & how many “counts” of claims are allowed in 1:1, 1:2, 1:3 & 1:4 limits mentioned as AOA: AOY?

      • AOA: AOY means Any One Accident: Any One Year.
      • AOA = damages due to bodily injury or death inclusive of defence costs and covers all claims made arising out of AOA.
      • AOY = the maximum liability under the policy for that policy period.
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7. In case a doctor or hospital holds multiple policies of indemnity, how to claim? What will be the scenario of claim management in case of multiple policies.

In such cases a contribution clause of insurance is applied, which triggers all policy as per ratio of your coverage amount in each policy to claim amount.